TheClubhouse Cookies Policy

At TheClubhouse Casino, we use cookies and similar technologies to operate our website, remember your preferences and deliver a smoother gaming experience. This Cookies Policy explains what cookies are, how we use them across theclubhouse casino platform, and what choices you have regarding their use. By continuing to browse or play on our site, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website. They allow us to recognise your browser, keep you logged into your account, and understand how you interact with our games and pages. We also use related technologies such as web beacons, pixel tags and local storage, and for simplicity we refer to all of these collectively as "cookies" throughout this document.

How We Use Cookies at TheClubhouse Casino

We rely on cookies for several purposes, ranging from keeping our platform secure to helping us improve the overall experience at the clubhouse casino. Below we set out the main categories of cookies we use.

Essential Cookies

These cookies are strictly necessary for our website and services to function. We use them to keep you signed in during your session, to remember items in your cashier such as your chosen deposit method, and to support secure the clubhouse casino login processes. Without these cookies, core features of our site, including account access and payment processing, would not work correctly.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors use our website, which pages are most popular, and where players may encounter difficulties. This information helps us fix technical issues, optimise loading times, and improve navigation across desktop and mobile web versions of theclubhouse. We analyse this data in aggregate form and do not use it to identify you individually.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred language, currency, or display settings. If you access our site through the clubhouse casino app or a mobile browser, these cookies help us tailor the layout and remember your settings the next time you visit, so you do not have to reconfigure them every session.

Advertising and Targeting Cookies

We and our advertising partners may use cookies to deliver marketing messages that are relevant to you, including information about our Welcome Package, seasonal promotions, or loyalty tier updates. These cookies also help us measure the effectiveness of our campaigns and avoid showing you the same advertisement too many times. Where required by applicable law, we will ask for your consent before placing these cookies.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, such as payment providers, game studios and analytics companies. For example, cookies may be set by our live casino partners, Ezugi and Playtech, or by payment processors we work with, including Tronabriz Limited, which processes certain Paysafe transactions on our behalf. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further details.

Cookies, Your Account and Bonuses

We also use cookies to support account-related and promotional features. For instance, cookies help us verify that you are logged in when claiming offers such as the clubhouse casino no deposit bonus, or when tracking eligibility for our Welcome Package and ongoing weekly promotions. These cookies allow us to apply the correct terms, including wagering requirements and regional exclusions, such as those applicable to Sweden and Finland. Cookies are also used to detect duplicate accounts, since we permit only one account per person, household, IP address and device, in line with our Terms and Conditions.

Regional and Language Cookies

Because we serve players across many markets, cookies help us display the correct language and regional variant of our site, including our English variants for Ireland, Australia, New Zealand, Canada, India, Estonia and Argentina, as well as our French, German, Estonian, Finnish and Arabic localisations. If you visit us from Ireland, for example, cookies help ensure that the clubhouse casino ireland experience, including applicable currencies and payment options, is presented correctly. We do not use cookies to bypass restrictions for players located in countries where real-money play is not available under our licence.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu. You can typically:

• Review which cookies are stored on your device and delete them individually or all at once
• Block cookies from specific websites, including theclubhouse casino, while allowing others
• Set your browser to notify you before a cookie is placed
• Disable third-party or advertising cookies through your browser or device settings
• Use private or incognito browsing modes to limit cookie storage during a session

Please note that if you disable essential cookies, certain features of our site may not function properly, and you may be unable to log in, complete deposits, or access parts of the clubhouse casino app. We recommend keeping essential cookies enabled to ensure a smooth and secure gaming experience.

How Long Cookies Stay on Your Device

Some cookies we use are session cookies, which are automatically deleted once you close your browser. Others are persistent cookies, which remain on your device for a set period, or until you delete them manually, so that we can recognise you on your next visit. We review our cookie retention periods regularly to ensure they are no longer than necessary for the purposes described in this policy.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or the way we operate our website. Any updates will be published on this page, and we encourage you to check it periodically. Your continued use of our services after changes are posted will constitute your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or about any other aspect of your data at TheClubhouse Casino, please contact our support team at help@TheClubhouse Casino.com. Should you have an unresolved dispute relating to data handling or our services, you may escalate the matter to EGIS, our alternative dispute resolution provider, at [email protected]. We are committed to addressing your concerns promptly and transparently.